Items ship via the USPS in 3-6 business days from the time of processing. Please let us know if you require rush shipping and we’ll do our best to accommodate you. Additional shipping charges will apply if you require priority shipping.
Returns & exchanges
At this time of Covid-19, we are unable to accept returns on any products. All sales are final.
Ms. DuMont’s workshop is scent free and pet free. Hand washing is a constant activity. Please wash your purchase before use.
Ms. DuMont creates a beautiful product that is meticulously constructed. We hope you love your order and it meets or even exceeds your expectations. It is important to us that you are satisfied with your purchase. If you have any questions or comments, please free to contact us at Info@MsDuMont.com.
Thank you for your understanding and we appreciate your business.
Craft Fair Purchases
We are unable to refund or exchange merchandise purchases made at craft fairs or trade shows. All sales are final. Please choose carefully. Your satisfaction is important to us, so please let us know if there is a problem with your item. info@MsDuMont.com
Currently backorders are taking longer due to slower fabric production and shipping times. Please allow 4-7 weeks for backorders to arrive.
Custom orders take 4-12 weeks to complete and ship depending on the complexity of the request. Custom orders require payment in full plus a 10% custom fee and shipping. Please note that there are no returns on custom orders. Your satisfaction is important to us so please let us know ASAP if there is a problem with your order. For more information on custom orders, please contact us at info@MsDuMont.com
Please e-mail us at Info@MsDuMont.com with any questions.